Frequently Asked Questions

Every customer's business is different in their own ways. Each and every one has their own set of questions and requirements. However, here we try to answer some of the commonly asked ones.

Questions on compliance

Ordering questions

All orders are dispatched via a tracked DHL service. Orders to the UK Mainland released before 4pm are dispatched the same day on a next working day service. All orders to Northern Ireland & Republic of Ireland released before 4pm are shipped the same day on a two working day service. All orders to the Rest of Europe completed before 4pm are shipped the same day on a 2-3 working day service.

Product questions

Production questions